Replacement Part — Support-Confirmed Strap or Buckle
Free US shipping · International delivery available
Need help choosing? Contact us about your model and size before ordering.
US orders: processing within 0–2 business days, followed by an estimated 5–9 business days in transit (5–11 business days total). Orders are processed Monday–Friday, with a 3 p.m. Pacific Time cutoff; no weekend processing. Delivery times are estimates, not guarantees. For other destinations, contact us to confirm delivery timing.
30-day return requests, subject to our return policy. Ordinary return postage to China is paid by the buyer.
Product details & practical guidance
US$10 replacement part • Free worldwide shipping
A dedicated checkout link for a replacement strap, buckle or other small component confirmed by our support team. This listing is not a complete brace or a universal replacement kit.
Before you order
- Contact support@aulexmed.com with your original order number, product model and a photo of the part you need.
- Wait for our team to confirm compatibility, availability and the replacement part covered by this US$10 purchase. Compatibility with other brands must be confirmed.
- Purchase quantity 1 for one support-approved replacement item or agreed set. Email us your new order number and support reference so we can match the correct part.
Shipping: No shipping charge for this replacement item worldwide. US orders: processing takes up to 2 business days, followed by an estimated 5–9 business days in transit. Orders are processed Monday–Friday with a 3 p.m. Pacific Time (Los Angeles) cutoff; weekends and public holidays are excluded. International orders: estimated delivery is 5–15 calendar days from order placement, including processing and transit. Delivery times are estimates, not guaranteed dates. Delivery availability to your destination will be confirmed by support. Any applicable taxes are calculated separately at checkout; free shipping is not a promise of tax-free import.
Image notice: The image is an illustration showing examples of straps and buckles. You will receive only the part or set agreed with support, not every item pictured. This link does not replace any applicable warranty rights.
Keep the product you know working for you
A small missing component should not leave you guessing. Our team can help identify a suitable replacement before you pay. Get replacement-part help →